Privacy Policy

Effective Date: December 21, 2025

At Jenna Abadi Travel, your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

You may provide information directly or it may be collected automatically:
a. Voluntarily Provided Information: When you submit our Trip Planning form, Contact form, or newsletter signup, including your name, email, phone number, travel preferences, and other details necessary to provide our services.
b. Automatically Collected Information: When you visit our website, we may collect your device data, browser type, IP address, pages visited, and time spent on the site to improve your experience.

2. Use of Personal Information

We collect and use your information for legitimate purposes:
a. To provide travel planning services and respond to inquiries.
b. To communicate with you regarding your travel arrangements, offers, or updates you have opted into.
c. For analytics, marketing research, and improving our website and services.
d. To comply with legal obligations.

3. Sharing and Disclosure

We may share your information only as necessary:
a. With travel suppliers to fulfill bookings and services.
b. With service providers who assist us in operating our website and services.
c. As required by law or government authorities.
d. We do not sell or trade your personal information to third parties.

4. Security

a. We use commercially reasonable measures to protect your personal information from unauthorized access, loss, or misuse.
b. No system can guarantee complete security. You are responsible for maintaining the confidentiality of passwords and account information.

5. Retention of Information

a. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
b. When no longer needed, information is deleted or anonymized.

6. Your Rights

You have rights regarding your personal information:
a. Access: You may request details of information we hold about you.
b. Correction: You may request updates to ensure your information is accurate.
c. Withdrawal of Consent: You may withdraw consent to use your information, subject to legal or contractual obligations.
d. Unsubscribe: You may opt out of communications by contacting us or using provided opt-out links.

7. Cookies and Tracking

a. Our website may use cookies and analytics tools to improve user experience.
b. These tools do not identify you personally unless you voluntarily provide information through forms.

8. International Transfers

a. While your information is primarily stored in Canada, some service providers may process data in other countries.
b. We ensure that transfers comply with Canadian privacy laws.

9. Contact Us

For questions, concerns, or to exercise your privacy rights, contact:
Jenna Abadi Travel
Email: jenna.abadi@fora.travel

You may also contact the Office of the Privacy Commissioner of Canada:
30 Victoria Street, Gatineau, QC K1A 1H3
Toll Free: 1.800.282.1376
Website: www.priv.gc.ca